Your guide to ordering
At Portway Prints, we make getting your custom 3D prints and unique items simple and straightforward. Our commitment to affordability and quality means you can bring your ideas to life without hassle. Discover how easy it is to start your custom project or find that perfect printed item with us.
Whether you're looking for a bespoke design, a custom item, or a product from our catalogue, our process is designed to be straightforward. For custom 3D prints, your journey begins with a simple message to us. We'll guide you through each step, ensuring your vision is accurately captured and delivered.
Frequently asked questions about ordering
We understand you might have questions before diving into the world of 3D printing. Here are some common queries we receive, designed to put your mind at ease and clarify our process. If you don't find your answer here, please don't hesitate to reach out to us at [[email]] or [[phonenumber]].
How do i order a custom 3d print?
Simply message Portway Prints via our contact page or email us at [[email]]. Let us know what you're looking for, and we'll help you get started on your custom project.
What information do you need for a custom print quote?
To give you an accurate quote for a custom 3D print, we typically need a detailed description of your idea, any existing 3D models you might have (like an STL file), or reference images. If you're looking for a 3D print from a photograph, please provide a clear picture of what you'd like us to create. Details on size, desired material, and colour are also helpful.
How much does a custom 3d print cost?
The cost varies greatly depending on the size, complexity, material, and print time required for your specific project. Once we have your design details, we'll provide a transparent, no-obligation quote. Our goal is to make 3D printing accessible and affordable for everyone in Birmingham and beyond.
How long will it take to receive my custom order?
Production time depends on the complexity of your design and our current queue. Once the 3D print has completed, we aim to ship all custom orders within 3 working days. We'll provide an estimated timeline with your quote, and keep you updated throughout the process.
What materials can you print with?
We primarily use high-quality PLA for its versatility, affordability, and eco-friendliness. If you have specific material requirements, please discuss them with us during your initial inquiry, and we'll do our best to accommodate your needs.
Can i see a preview of my custom print before it's made?
For complex custom designs, we may be able to provide digital renders or discuss design details extensively to ensure you're happy before printing begins. Our aim is always to meet your expectations and deliver a high-quality product.
What happens after i place an order?
Once your order is confirmed, we'll begin the printing process. You'll receive updates on the status of your print. As soon as your custom print is completed, it will be carefully packed and shipped within 3 working days from our base in Birmingham, United Kingdom.
Do you offer shipping outside of the uk?
Currently, Portway Prints primarily serves customers within the United Kingdom. If you are located internationally and are interested in our services, please contact us directly at [[email]] to discuss potential shipping options and costs.
Ready to bring your ideas to life?
Your unique vision is just a few clicks away from becoming a tangible reality. At Portway Prints, we're passionate about making high-quality, affordable 3D printing accessible. Let's create something amazing together. Get in touch today and discover the possibilities.